Privacy declaration

1. General Privacy Policy

Chalet Marlene, located in Str. Ciasè n. 4, St. Vigil, 39030 BZ (hereinafter referred to as the person responsible), has set up these provisions to explain to the user what information is collected, how it is stored and managed by us and how Cookies that are installed on this website work.
The protection of your personal data is very important to us. Therefore, we process your data exclusively on the basis of the EU General Data Protection Regulation No. 679/2016 (in the following, “GDPR”). In this data protection information we inform you about the most important aspects of the data processing in the context of our Internet side. All terms in this privacy statement have the meanings defined in the above-mentioned sources of law.

2. Responsible for data processing and data security

The person responsible for the collection and processing of your personal data collected through the use of the website is the Chalet Marlene as determined above. The controller undertakes to take appropriate measures to ensure reasonable security of the processing in order to guarantee the integrity and confidentiality of the personal data. In addition, the person responsible is responsible for complying with the principles of the GDPR and must be accountable for doing so.
For receipt of information or requests for processing, please write to the following e-mail:

3. Processed personal data

Personal information is all information that is used to identify your person and which can be traced back to you, such as your name, email address and telephone number. We process personal data such as first name, last name, IP address, e-mail address, place of residence, postal code and contents from the contact form, only with the express permission of the respective users and in compliance with the applicable data protection regulations. The processing of personal data is based on our legitimate interest to fulfill our contractually agreed services and to optimize our online services. Without your consent to the collection of the above-mentioned data, we can not fulfill and offer our services.
Data is collected when registering on our website, participating in opinion and satisfaction surveys, registering for events organized by the site, requesting information, or sending the newsletter and booking one of our accommodations.

Category of data:

Voluntarily provided data: If you contact us through the contact options offered on our website (via email, via contact form, when booking or booking), your details will be stored for the purpose of processing and answering your request. Without your consent, this data will not be disclosed to third parties and stored only for the duration of the purpose.
In the case of disclosure of your personal data of third parties, these may also be processed by the person in charge. In these cases, you are the person responsible for the data processing, who assumes all legal obligations and liabilities. In any case, they guarantee that the processing of third party data
based on an appropriate legal basis in accordance with Article 6 of the Regulation, which legitimizes the processing of such information.

Navigation data: In addition to the personal data, for the management of which an agreement is required by law, the navigation data (log-in data) of a user are automatically recorded on our website. These provide anonymous static information about the use of the website and its correct functioning, anomalies or misuse.

The following data is logged:
· Visited website
Time at the time of access
· Amount of data sent in bytes
· Source / reference from which you came to the page
· Used browser
· Operating system used
· Used IP address

This data is deleted immediately after processing. Storage of the data is for security purposes only, e.g. To detect cases of abuse or to establish liability for hypothetical computer offenses. If data must be revoked for reasons of proof, they are excluded from the deletion until the incident has been definitively clarified.

4. Purpose of the data processing

The person responsible collects and manages your data on the basis of justified interest ex. Art. 6 GDPR for various purposes:
To allow them to use various services
To process a contact request
To fulfill contractual obligations
To comply with legal requirements
To handle internal purposeful activities
To prevent abuse and fraud of your own website
To fulfill the duties of the person responsible
To send via email opinion and satisfaction surveys, newsletters, and / or invitations to events
To process your online registration at various events of the responsible person.

The legality of the processing is based on the fulfillment of a contract (booking a room for a fee), an explicit consent (eg: consent of processing when transferring your data in case of contact and / or booking) and our legitimate interest in storing their access data for improving our website, fixing bugs, or ensuring IT security against fraud.

5. Cookies and other system technologies

– Cookies
Chalet Marlene uses various cookies on its website. Cookies are small text files that are stored on your device through which you as a user visit certain websites. Your browser accesses these files. The user is always asked to agree to the use of cookies when visiting our website. The use of cookies increases the usability and security of our website and does not endanger its technical equipment. The cookies used by Chalet Marlene contain no personal data that can be used to identify the user. There are various types of cookies: Technical cookies: are used for “normal” browsing and functioning of a homepage
Analytical cookies: serve to optimize browsing (e.g., save the preferred language)
Profiling cookies: serve to capture the preferences of the internet user and to send targeted marketing measures.
There is no guarantee that you will be able to access all features of this website without restrictions if you do not agree to the use of cookies.

b. Google Analytics
Due to our legitimate interests, our website uses for the optimization and analysis of our online offer within the meaning of Art. 6 para. 1 lit. f. DSGVO the “Google Analytics” service offered by Google Inc. (1600 Amphitheater Parkway Mountain View, CA 94043, USA). The service (Google Analytics) uses “cookies” stored on your device. As part of the agreement for the contract data agreement, which we as a website operator have concluded with Google Inc., the company uses the information collected to compile an evaluation of website activity and website activity and provides services connected to the internet. The data collected by Google on our behalf will be used to evaluate the use of our online offering by individual users, such as: For example, to generate activity reports on the website to improve our online offering. There is no guarantee that you will be able to access all functions of this website without restrictions if your browser does not allow cookies.
Furthermore, you can use a browser plug-in to prevent the information collected by cookies (including your IP address) from being sent to Google Inc. and used by Google Inc. The following link leads you to the corresponding plugin:

– Integration plugins
Plugins are advanced features of the Internet browser. By default, these buttons do not transfer data to third parties. By manually activating the user, he agrees to transfer data to the respective operator of the social network and to install third-party cookies. But only for this one page and for the selected service. Preferences can be saved and changed at any time via the “gear” icon.

6. Disclosure of data to third parties

The personal data collected by us will not be passed on to other companies. Exceptions are cases of legal requirements or requirements of judicial authorities or other bodies and institutes.
If you visit our website you may find yourself on other websites where any data collection outside our control could be conducted. In this case, the privacy policy of this other website operator is authoritative.

7. Storage and deletion of the data

The information and personal data collected via the website are retained solely for the purpose of providing the desired service and only for the period required for this purpose. After the provision of the service, all personal data will be deleted.

8. Rights of the user

As a user you have an absolute right to dispose of your data at any time. In principle, you have the right to information, correction, deletion, restriction, data portability, revocation and opposition. If a deletion can not be performed because the data for permissible statutory purposes, the data processing is restricted. In this case, the data will be blocked and not processed for other purposes (Article 15ff DSGVO). In addition, as a user of this website you have the right to object to the processing of your personal data at any time, whereby the revocation has no influence on the lawfulness of the data processing before the revocation. In certain cases, your personal data may be processed by us even after your revocation; but only if one of the consent of different grounds of legality exists. You can withdraw at any time against direct marketing.
Any request may be sent in writing to the following e-mail address:
If you believe that your data has been processed unlawfully, you can file a complaint with the competent supervisory authority (guarantor for the protection of personal data) in accordance with Art. 77 GDPR.

9. Data of minors

Chalet Marlene does not aim to collect personal data of minors under the age of 16. Therefore, unless in an involuntary manner, the person responsible does not collect and store data of minor visitors. If you have a duty to supervise a person less than 14 years of age, and notice that the minor has submitted data to us without our consent, please contact us immediately [E:, T: +39 0474 501806; M: +39 348 31 40 415] so that we can take legal action in the interest of the minor.

10. Change Privacy Policy

The controller reserves the right to change or update the contents, in whole or in part, also due to changes in the applicable legislation. Therefore, the person in charge encourages you to visit this section regularly to find out about the latest and most recent version of this privacy statement.

11. Contact

You can reach us under the given contact data in the imprint.